Contact Us

Contact us


General inquiries/Customer Service


E-mail is one of the easiest ways to get in touch with us. Send us an e-mail and we'll get back to you as quickly as we can.

Send us an e-mail.


By Phone

Travel information

call (312) 836-7000 for the RTA Travel Information Center for detailed schedule and trip plans on CTA, Metra and Pace or see Trip Planning to plan a trip online

Customer service

1-888-YOUR-CTA (1-888-968-7282)

Hearing Impaired/TTY, call:
1-888-CTATTY1 (1-888-282-8891) or 711 (relay)

Our Customer Service call center hours are from 7:00a to 7:00p, on weekdays (excluding holidays).



Additional contact info

Filing a Title VI complaint

You can file a complaint if you believe you were subjected to discrimination based on your race, color, or national origin. See: Title VI Policy and procedures for filing a Title VI complaint

Full contact list

For specific matters of business, you can also view our Full Contact List (includes phone numbers, mailing addresses, and e-mail addresses) for more information.

Plan a trip

Start (e.g. O'Hare Airport)

End (e.g. 1 N State St, Chicago, IL)

Leave Now
 Get directions with:

About trip planners (and more options)..

System Status



Red Line Normal Service
Blue Line Normal Service
Brown Line Normal Service
Green Line Normal Service
Orange Line Normal Service
Purple Line Normal Service
Pink Line Normal Service
Yellow Line Normal Service


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